Strengthening DHAKA WASA for Non-Revenue Water Reduction

Our Bangladesh office in partnership with VEI, supported Dhaka WASA (DWASA) in its effort to reduce non-revenue water (NRW) through developing innovative training modules on leakage registration and change management, integrated into DWASA’s Smart Water Management Tool (SWMT). Our module targeted executive engineers, DMA managers, and call center staff- enhancing their capacity for real-time monitoring and data-driven maintenance.

MDF Bangladesh led a structured change management process to enhance readiness assessments, stakeholder engagement, capacity building, and knowledge management. The initiative aimed to strengthen institutional performance and service delivery through digital transformation and continuous improvement.

Under a four-year framework contract with Brotfür die Welt (Bread for the World), now in its third year of implementation, MDF Bangladesh currently supports 22 partner organizations in strengthening their capacities in outcome-and-impact-oriented Planning, Monitoring, and Evaluation (PME). Through the following accomplished services, this assignment contributed directly to strengthening institutional readiness, ensuring funding compliance, and embedding a learning-oriented culture across diverse development actors.: 

- Identifying PME-related consultancy and support needs, advising on funding compliance through enhanced outcome and impact logic

- Supporting PME-aligned narrative reporting (interim and final)

- Facilitating implementation of targeted organizational changes

- Helping identify further capacity-building needs

- Assisting in the preparation, implementation, and follow-up of evaluations

- Enhancing dialogue between Brot für die Welt andpartners on PME alignment.