International Organization for Migration (IOM)
Evaluation is used across IOM programmes, but many staff members experience it as technical or only linked to compliance. IOM wanted a shared baseline so colleagues across roles could understand evaluation and use it in day-to-day work.
The course needed to work for a global organisation, with colleagues in many countries and roles. It had to be:
We developed a self-paced online course built around practical situations rather than theory alone. The course explains what evaluation is, why it matters, and how staff can contribute to evaluation processes in a useful way.
The course was structured into seven modules and designed as a step-by-step learning experience. Learners move through:
Because IOM colleagues work in many contexts, accessibility and inclusivity were built in from the start. The course follows WCAG standards and uses diverse avatars, voiceovers from different regions, and examples that reflect different settings. It is available in English, French, and Spanish.
The result is a complete online learning programme, designed to support a shared understanding of evaluation across IOM staff worldwide. It helps move evaluation from a specialist topic to a practical part of programme work, including planning, learning, and using findings.
