Evaluation services for the ILO SCORE programme

What we did

ILO's Sustaining Competitive and Responsible Enterprises (SCORE) programme needed a range of evaluation services for its global programme. MDF carried out a phased trajectory of evaluations for SCORE, a project that aims to improve productivity and working conditions in small and medium enterprises.  

What type of programme did we evaluate?

  • Partners: Norwegian Agency for Development Cooperation (NORAD) and the Swiss State Secretariat for Economic Affairs (SECO).
  • Aim and sector: improving productivity and working conditions in small and medium enterprises.
  • Region and target group: programme operated in ten countries in Africa, Asia, and South America, as of January 2021, 3,426 SMEs and over 34,877 workers and managers participated in the SCORE training.

What made our evaluation meaningful?

MDF has conducted the midterm evaluation of the programme’s phase 2 and an institutional impact assessment of phase 3. We also did an evaluability assessment for a future ex-post evaluation, and a country impact study in Myanmar. Lastly, we provided M&E support for phase 4.

In these assignments we applied participatory approaches throughout, jointly designing the scope, objectives and evaluation questions. Our team combined quantitative and qualitative methodologies. For the Myanmar country impact study, for instance, MDF used a large-scale telephone survey. In the institutional impact assessment we applied outcome mapping with progress markers to assess the partner's SCORE training progress to their end-users.

How is it impactful?

Throughout the process we facilitated various sense-making workshops. We jointly formulated lessons learned that were used in the subsequent SCORE phases. This aided in the design of follow-up interventions, making them more impactful.  

For general information

The Netherlands