What is our cancellation policy?

If you wish to cancel your place on a course, we will refund the fee according to the number of weeks before the course that you notify us of this. To cancel your place on the course we require written notification. More than 4 weeks: 100% refund Between 2 to 4 weeks: 50% refund Less than 2 weeks or not attending the course: 10% refund MDF Training & Consultancy reserves the right to cancel or postpone a course up to 2 weeks before the online part of the course in the unlikely event that it is undersubscribed. In these cases, participants will be offered alternative dates, a credit note or a full refund. Please do take this into account if you are booking flights. In the unlikely event a course has to be cancelled within 2 weeks before the online part of the course start date by reason of force majeure, (war, civil unrest, fire, flood, action by any government, or any event beyond the reasonable control of MDF Training & Consultancy) we shall promptly notify participants and seek alternative solutions. In the event of the course being terminated by reason of force majeure, MDF Training & Consultancy is unable to reimburse any participant expenses relating to a cancellation. Such expenses may include, but not be limited to: visa costs, transport cancellation fees.